WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: May 10, 2018
Featuring:
For the past 30 years, the Institute for Healthcare Improvement (IHI) has worked with organizations around the world to improve health and health care using an approach to quality improvement that's grounded in W. Edwards Deming's System of Profound Knowledge. Dedicated improvers know that, to achieve results, we need to consistently apply systems thinking, an understanding of variation, and theories of knowledge.
So, what often stands in the way of adopting and spreading meaningful improvements? Breaking news: People are resistant to change.
Deming himself stressed the importance of psychology — or the adaptive, human side of change — in his System of Profound Knowledge. But health care improvers still have a lot of work to do to sharpen our thinking, vocabulary, and tools in this challenging domain.
That's why the IHI Innovation Team has been researching and testing "psychology of change" ideas and methods to promote and accelerate successful, scalable, and sustainable improvement work. Kate Hilton and Alex Anderson described how they are working with organizations to implement the IHI Psychology of Change Framework, and Dr. Michael Rose discussed implementing many of these methods to spread the use and adoption of a surgical safety checklist at McLeod Regional Health Center in Florence, South Carolina on this episode WIHI: How to Make Change Happen: An Introduction to IHI's Psychology of Change Framework.
WIHI: Innovation and Improvement in Times of Crisis
WIHI: How to Navigate Power and Enhance Psychological Safety
WIHI: Which Way is North? Setting Your Compass for Population Health
WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help
WIHI: Special Edition Podcast: Creating a Culture of Continuous Improvement that Outlasts Your Leaders
WIHI: The Benefits of Behavioral Health in the ED
WIHI: Increasing Joy in Work: Notes from a Cardiac ICU Team
WIHI: Let’s Get to Work on Waste in Health Care
WIHI: NO LET UP ON SAFETY
WIHI: Black Women and and Maternal Care: Redesigning for Safety, Dignity, and Respect
WIHI: Aim High For Equity in the Health Care Workforce
WIHI: Assessing the Value of Age-Friendly Health Care
WIHI: Taking Acute Pain Seriously, Treating it Safely
WIHI: What’s an Apology Worth? The Case for Communication and Resolution
WIHI: How to Make Patient Safety Easier to Explain and to Champion
WIHI: How to Speak So Leaders Will Listen
WIHI: New Guidance for Governance of Health System Quality - What Trustees Should Know and Do
Special Edition WIHI - Women in Action: Paving the Way for Better Care
WIHI: BUILDING THE WILL AND SKILL TO BE A CLINICAL IMPROVER
WIHI: Lowering Readmissions, Reducing Disparities
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