CMO Series Live Special: Connor Kinnear on Cross-Selling: The Missed Opportunity in Professional Services Marketing

Most law firm CMOs agree that cross-selling is the fastest and most cost-effective way to grow law firm revenue. Yet, our latest research shows that 84% of law firms are missing out on these opportunities.

The biggest barriers to cross-selling success are awareness and trust. Lawyers need the confidence to refer work which requires trust across teams, and they need visibility into the full scope of the firm’s expertise so they know what their colleagues actually do.

That’s where CrossPitch AI comes in. At a recent CMO Series event in London, Connor Kinnear unpacked the challenges, the opportunities, and how AI can help firms finally make cross-selling happen.

In this special edition of the CMO Series Podcast, Connor dives deeper into:

• The ongoing challenge of cross-selling, and why it remains so important

• How Passle’s CrossPitch AI helps firms connect the dots

• What’s behind the impressive engagement results clients are seeing

• How the new Cross-Selling Intelligence Map makes collaboration visible