Every office has that moment: the site won’t load, someone whispers “DNS,” and immediately half the room turns into a jury with opinions but no evidence. In this episode of Small Business Cybersecurity Guy, Noel Bradford, Mauven MacLeod, Lucy Harper and Graham Falkner turn that reflexive blame into a story—part detective work, part practical guide—about why DNS so often gets accused, what really breaks, and how to stop losing hours to assumptions.