Using VAs to Handle Day to Day Operations in Your Real Estate Investing Business

In this episode of Uncontested Investing, we will wrap up our deep dive into property management by exploring one of the smartest scaling tools in real estate: virtual assistants (VAs). From tenant communication to maintenance coordination and bookkeeping, VAs are changing the game for landlords, operators, and investors of all sizes.

 

We’re breaking down how VAs can handle everything from leasing logistics to after-hours emergency calls and why using them can make a small operation look like a Fortune 500 team.

 

If you’ve been overwhelmed by the day-to-day or wondering how to grow without burning out, this episode offers real solutions with tested systems and tools.

 

Key Talking Points of the Episode

 

00:00 Introduction

00:47 The flexibility of working with VAs

01:49 Illusion of Size: How VAs can make you look bigger

03:26 Delegating leasing and tenant communication to VAs

05:04 Leveraging VAs for administrative tasks and operational efficiency

06:30 Lease renewals, document collection, and making sure timelines are met

07:39 Better maintenance management: responding to requests and after-hours support

10:00 Boosting tenant retention through high quality communication

12:35 Bookkeeping, reporting, and tracking payment activity

14:51 Where to find and hire trained VAs for your business

16:03 Time zone advantages and multilingual support from VAs

18:01 Training your VA: SOPs, permissions, and delegation boundaries

19:21 VA Communication Systems & Task Management Tools: Zoom, Slack, Trello

21:45 Setting the standards and providing training to support your VA

23:03 Building trust, promoting from within, and growing with a VA team

 

Quotables

 

“A VA can make you look like a 30-person team, even if it’s just you and a partner running the show.”

 

“If you’re scaling, your time is better spent strategizing, not chasing utility bills.”

 

“Build trust slowly. Start them on simple tasks. In six months, they could be running your books.”

 

Links

 

RCN Capital

https://www.rcncapital.com/podcast

https://www.instagram.com/rcn_capital/

info@rcncapital.com

 

REI INK

https://rei-ink.com/