In the latest episode of Tell Me Why, Scott Laurence, SVP of Partnership Strategy, joins Ron DeFeo, Chief Communications Officer, to talk about how our partnership strategy is helping us create a world-class customer experience. Scott also discusses the importance of our new agreement with all three major global distribution systems and how our redesigned AAdvantage program is helping contribute to our goal of returning to profitability.
S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour
S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja
S6:E10 — ‘The team is what’s going to make this work.’ — Anne Moroni
S6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan Montana
S6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill Blickstein
S6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian Znotins
Earnings Highlights — 2Q23
S6:E6 – ‘Focused on a consistent, convenient & connected experience’ — Carolyne Truelove & Kim Cisek
S6:E5 - ‘We operate for our customers’ — David Seymour
S6:E4 — ‘We want to be a winning franchise, not just have a winning season’ — Jessica Tyler
S6:E3 — ‘We are laser-focused on ensuring we have our operation running well.’ — Evie Garces
Earnings Highlights — 1Q23
S6:E2 — ‘Our customers have changed, and how they shop has changed’ — Scott Laurence & Thomas Rajan
S6:E1 — ‘We are ready to execute for a great summer’ — Julie Rath
Earnings Highlights — 4Q22/FY22
S5:E13 — ‘We’re ready to run a reliable operation during the winter holiday’ — Julie Rath
S5:E12 — ‘The uniqueness of Stand Up To Cancer partnering with American is just so special’
S5:E10 — ‘We have an incredible team running a reliable hub’ — Ralph Lopez
S5:E9 — ‘Our reliability in September was the best September we’ve ever had.’ — JC Gulbranson
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