The 4 Mindset Shifts Every Shop Owner Needs | Ep. #130

This week, we're doing something different. We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes,  the kind of insights that shift how you think, lead, and grow.

Here’s what’s inside:

#45 — Changing the Way We Communicate is Key (with Kristen Felder)
→ Why relationship-based communication matters more than transactions. Kristen breaks down how knowing your customers as people, not just “the Camry,” transforms trust and service.

#58 — Use the Appraisal Clause to Get Paid (with Billy Walkowiak)
→ Shops often fight the wrong battles. Billy lays out the legal mechanics of first- vs third-party claims and why understanding what insurers actually owe is a game-changer.

#104 — The Keys to Success (with Louie Sharp)
→ Louie brings the 🔥. “Shop owners are too damn lazy.” No sugarcoating — just hard truths on excuses, leadership, and marketing mindset.

#47 — What are the Gaps in Your Leadership (with Bruce Schronce)
→ “Even Tom Brady has a coach.” Bruce introduces his Five Bridges model and explains why growth demands investing in yourself first.

Whether you’re a shop owner, estimator, or marketer, these moments cut through the noise.

🔔 Don’t miss an episode—subscribe now for more real talk on marketing and leadership that helps your shop grow.

👇 RESOURCES & LINKS:

🎧 Listen on Apple Podcasts:  https://podcasts.apple.com/us/podcast...

🎧 Listen on Spotify: https://open.spotify.com/show/491aIUW...

📧 Work with me: collisioncentermarketing.com

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For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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