S1:E3 The Art of Listening

"Listening" - The foundation of communication. But is listening as simple as sitting down and staying silent? Is there more to it? Today we dive into how the simple act of listening can change how we communicate with others. I sit down and discuss my own experiences with productive vs. counterproductive communication and how each one stems from 1 of 2 methods of listening: "Listening to Understand" vs. "Listening to Reply".