278: Build Profit Maximising Retail Systems with Joe Zentymer

In this episode of Leading to Profit, we sit down with serial entrepreneur Joe Zentymer, founder of Snaggletooth Goby, to unpack the systems, leadership insights, and real estate strategies that drive sustainable business growth. If you're an Australian business owner looking to scale, streamline operations, or build stronger teams, Joe’s practical wisdom and candid approach will give you a fresh perspective on creating a business that thrives in any industry.

With over 20 years of entrepreneurial experience across sectors like food manufacturing and fitness, Joe specialises in building businesses by developing both systems and people. He co-founded First Ascent, a climbing gym chain that grew to seven large-scale locations across the U.S., and now leads Snaggletooth Goby while consulting other founders. Joe's strength lies in creatively solving complex business puzzles through a people-first lens.

Key Takeaways:

• Building trust and setting clear expectations is more impactful than over-engineering systems.

• Effective leaders focus on simplifying communication and adapting their style to their team.

• Success in commercial real estate hinges on relationships with agents, contractors, and landlords.

• Business growth is like solving a puzzle—balancing people, systems, and strategy with creativity.

• Annual planning and self-reflection are powerful tools for aligning goals with deeper motivation.

Whether you're scaling up or refining your leadership, Joe’s insights offer actionable strategies to help your business evolve with purpose and clarity.

Resources: 

Joe’s site: Snaggletooth Goby- https://www.snaggletoothgoby.com/

 

If you want to create a reliable cash flow for your business, I have some tools and resources that can help.

 

Take the Profit Scorecard (3 minutes) and identify where you are leaking profit now – click here.