Over 21% of the UK population report some form of disability that will impact their ability to access digital experiences in a way that suits them.
This is both simultaneously shocking and an opportunity, as a poor customer experience can lead to lost customers.
In this talk, James and Tzveta will focus on:
- The big picture: How can you inspire a shift in corporate towards accessible transformation?
- The small picture: what changes can you practically implement to your digital experience to enable more people to access and understand the information presented?
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