How hotels buy new tech, with Jordan Hollander of HTR

When hotel GMs receive hundreds of emails from software vendors claiming to be the best, judging new tech becomes difficult. That exact problem led to Hotel Tech Report, one of hospitality’s most-trusted review platforms. Its co-founder Jordan Hollander joins Matt to talk about what goes into hotel tech buying decisions. The episode lands as Mews wins Best PMS for the third year in a row and Best POS at the 2026 HotelTechAwards, run by Hotel Tech Report.

Jordan Hollander is the Co-founder of Hotel Tech Report, the industry's leading platform for ranking and reviewing hospitality technology solutions through verified customer reviews, partner input, and comprehensive evaluation criteria. With a decade of experience observing how hotels evaluate and purchase software, Jordan has become a trusted authority on identifying authentic product quality and market trends in the hotel technology sector.


Learn more about the podcast here: https://hubs.ly/Q0350wrf0

#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms #hotelrevenue

00:00 – How hotels buy tech
01:00 – Vendor noise and buying pressure
05:32 – The origin of Hotel Tech Report
08:34 – Trust and risk in choosing hotel tech
14:55 – What winning platforms get right
20:15 – Hotel reviews and AI
29:39 – What comes next for hotel tech

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