Season 7 Episode 9: The Word on Coaching - EQ in Action

We have all heard of EQ or Emotional Intelligence.

What does it look like in action?

In this episode, we have an inspiring conversation with Kelly Mercer as she talks about the power of using emotional intelligence as she navigated a significant healthcare experience.

Kelly is driven by intellectual curiosity and a passion for problem-solving, she views each day as an opportunity to make a difference. In 21 years with a Fortune 50 company and currently with a leading CRO, she has had the privilege of serving in many roles ranging from direct customer service to organizational strategy and change management.

I encourage you to listen as Kelly shares how she used emotional intelligence to manage her healthcare journey. She shares how she made the switch from being focused on self-image to focusing on self-love.

Plenty of gems of wisdom are shared in this episode.

Listen in with your ears and your heart.

Contact information:

https://www.linkedin.com/in/kelly-mercer/

Books Recommended in this episode:

Leaders Eat Last - By Simon Sinek


Check out our best-selling book The Word on Coaching.  Buy a copy for yourself and copies to share with others.
Amazon.com: The Word on Coaching: 9781737643807: Neely, Debby, Auger, Joann, Fuselier, Kevin: Books

Check out our  quick guide about powerful questions: "Embrace the Power of Questions!"   A Quick Reference Guide to Getting the Answers You Need.  

Kelly’s Profile

linkedin.com/in/kelly-mercer