The Future of Vet Care: Practice Ownership, Client Communication & AI Tools with Dr. Ben Bergstrom

In this episode:

What does it take to start a specialty veterinary practice from scratch without burning out? Veterinary ophthalmologist Dr. Ben Bergstrom shares how he opened Eye Vets in Nashville in October 2023 — from a real-estate snag to the systems he perfected early and the mission-aligned team he built. We also talk cataract surgery that restores sight, treating elephants up close, meeting clients in crisis, and how AI tools like ChatGPT are already helping practices work faster, document smarter, and protect team work-life balance.

Guest:

Dr. Ben Bergstrom is a board-certified veterinary ophthalmologist and founder of I-Vets, a specialty eye practice in Nashville, Tennessee, opened in October 2023. He earned his undergraduate and veterinary degrees from the University of Illinois, completed a rotating internship at the University of Georgia, and trained in a three-year ophthalmology residency at Purdue University. Dr. Bergstrom is passionate about restoring and protecting vision across species, supporting referring veterinarians, and using technology — including AI — to elevate patient care while building a practice culture that prioritizes sustainable, healthy teams.

Key Points & Highlights:

• The 3 toughest startup challenges.
• Why communication before and after the exam room is the real growth lever in veterinary care.
• Where AI is already making a difference in practices (notes, after-hours support, front-desk load).
• Small culture shifts that protect teams from burnout in a high-pressure, high-volume world.

Learn More About Weave:

Curious about how Weave can transform your practice? Visit us at⁠⁠⁠⁠⁠⁠⁠ getweave.com⁠⁠⁠⁠⁠⁠⁠ to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business.

Stay Connected:

Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape.

• Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Pinterest:⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• YouTube:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@weavecommunications⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• TikTok:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Happy Practice Newsletter:

Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here:

⁠⁠⁠https://tinyurl.com/as6p2ps8