In this episode, Ian, Laura, and Wesley talk about the importance of communication skills, specifically writing, for people in technical roles. Ian calls writing the single most important meta skill you can have. And the good news is that you can get better at it, with deliberate practice!
Ian and Wesley both come from engineering backgrounds but have moved into more writing-intensive roles as their careers have progressed. Laura is an instructional designer with experience across many industries. They all agree that writing plays several different important roles for people, whether it's to educate, persuade, or even mark a decision.
So if writing is such a critical part of what you're doing from an engineering perspective, how can you get better at it? Laura offers a handful of practices, including providing context, supplying the appropriate level of detail for the audience, using stories or analogies, incorporating repetition, and finding a good editor (even if it's yourself coming back to a piece with fresh eyes).
The guests close the episode by sharing some of their favorite resources for improving communication skills, which are listed below.
Links from this episode117. Open Source with Jim Jagielski
116. Success From Anywhere
115. Demystifying the User Experience with Performance Monitoring
114. Beyond Root Cause Analysis in Complex Systems
113. Principles of Pragmatic Engineering
112. Managing Public Key Infrastructure within an Enterprise
111. Gift Cards for Small Businesses
110. Scaling a Bernie Meme
109. Meditation for the Curious Skeptic
108. Building Community with the Wicked CoolKit
I Was There: Stories of Production Incidents II
107. How to Write Seriously Good Software
106. Growing a Self-Funded Company
105. Event Sourcing and CQRS
104. The Evolution of Service Meshes
103. Chaos Engineering
102. Whether or Not to Repeat Yourself: DRY, DAMP, or WET
101. Cloud Native Applications
100. Math for Programmers
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