Building Customer Service Strategies for a Major City with Detroit’s Adrian Tonon

In today's episode Chip and Adrian discuss the following topics:

• Striving for excellence in the restaurant industry and in the City of Detroit
• How to implement a customer service strategy for a major city
• Importance of the Improve Detroit app
• How and why to become an Ambassador of Detroit

Mentioned in the episode:

• Meet Adrian Tonon
• Improve Detroit app
• Cafe Cortina

To Contact Adrian:

• Twitter

To Contact Chip:

• Facebook
• Email: TheChipChatPodcast@gmail.com
• Instagram