In this episode of the Smarter Outsourcing Podcast, Fred welcomes Jon Darbyshire, a visionary leader and serial entrepreneur who's made a great impact in the world of business process management.
Jon talks about SmartSuite's unconventional software outsourcing journey by cultivating remote-first collaboration across 6 distributed teams.
00:00 Intro
03:40 You started with a comprehensive product at SmartSuite instead of an MVP. How did this approach shape your go-to-market strategy and the company's growth trajectory?
08:01 How did you have enough confidence in your product's potential to forgo building an MVP and instead invest in fully developing it from the start?
10:35 How did partnering with six providers to build a diverse and remote development team shape SmartSuite's competitive edge? How does the daily collaboration with multiple providers work?
14:01 How have your investments in various companies shaped your perspective on running SmartSuite, and what key lessons have you taken from these experiences?
17:14 What was the thought process behind SmartSuite, and how does it contribute to building a strong culture and enhance intergenerational collaboration?
21:13 How did you incorporate and represent the diverse cultures of your clients into a unified interface and user experience?
23:01How did you select the individuals you wanted to work with, and why is the ability to build personal connections with them so important?
25:43 You're offering equity to vendors in SmartSuite. What led you to choose this business model, and what makes you believe it represents the future for startups?
29:50 Have you seen more and more startups following this model since you started almost four years ago?
32:37How did you handle the cross-cultural environment while working with six different providers from various countries? How well do the teams collaborate with each other?
34:35 A lot of companies that initially adopted remote work due to Covid now bring their teams back to the office for improved cohesion and collaboration, and stronger company culture. What's your perspective on that?
Subscribe to the Smarter Software Outsourcing show for actionable insights to better hire and manage offshore tech teams, even when you are on the go. Need to grow your team and expand your software development capabilities with a reliable tech partner by your side? Visit https://www.arcanys.com/ or connect with Arcanys co-founder Fred on LinkedIn ➡️ https://linkedin.com/in/fredjoye
31. REPOST: Building high performance software dev teams with Fred of Arcanys (w/ Dean Denny)
29. REPOST: Helping employees feel great about themselves with Frederic Joye from Arcanys (with Daniel Abebe)
28. Outsourcing Story of Duet: Staff augmentation for a SaaS startup in the transportation landscape
27. REPOST: Offshore developers & tech scene updates from Fred Joye of Arcanys (with Derek Gallimore)
26. Outsourcing story of BloomLocal: A scalable solution for florists to market their online services
25. Outsourcing story of Koobani: Fueling growth as a leading B2B Sales solution provider
24. Outsourcing story of Albert: Driving employee engagement with a powerful white-label mobile app
23. Outsourcing Story of Payment Logic: Building a powerful payment platform for Australian businesses
22. Post-Pandemic Outsourcing Trends for 2022 and Beyond with Derek Gallimore
21. Outsourcing IT functions offshore: Why, When, and Where to start?
20. Leadership Conversation with Arcanys co-founder Frederic Joye
19. Understanding the Collaborative and Operational Aspects in Outsourcing
18. Offshore software teams: 9 Key Drivers of Long Term Customer Satisfaction
17. 9 Deadly Software Development Team Extension Mistakes, Explained
16. 7 Strategies to Keep Your Developers Productive & Happy
Trailer
15.3 [Project Estimation] Open ended contracts: How wielding predictability can mitigate risk?
15.2. [Project Estimation] Fixed Price Projects: Why disappointment is inevitable
15.1. [Project Estimation] Free appraisals: Are they ever really free?
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money