Mads Singers Management Podcast
Business:Management
Joining me today on the Mads Singers Management Podcast is Andrea Overend, founder and owner of Globetrot Pro and Dream Vacations Cruise and Land Vacations travel agency.
Andrea had an early start on entrepreneurship and has had many ventures since then, including her restaurant and travel agency.
Now, unlike most travel agency owners, Andrea thrived during the pandemic despite being caught up in confusion when the lockdowns all over the world started. Even though some travel plans were postponed, the experience made Andrea realize the importance of having her team around to help the business stay afloat during the COVID-19 pandemic.
Andrea had an early start with team building. With her experience in the military, this became a natural thing for her because many teams surrounded her during her stay there; eventually, Andrea slowly branched out to other circles like her church group when she returned to civilian life.
Unlike many business owners who tend to hire directly, Andrea likes to build up her staff and even dip her hands into the nitty-gritty of business, such as learning about a specific niche, the logistics involved in setting up that business, or what permits need to be claimed or applied for. And while it's common for companies to go over their budgets or exert more effort, it shouldn't be because of something that's not essential.
Although it may not be evident initially, business owners should know what department or niche their staff should belong to, spend time with their team and get to know them. This dynamic also helps you understand your strengths and weaknesses; while you may enjoy crunching numbers, a staff member of yours doesn't. Another critical aspect in running and building a business is delegation. While being in control feels nice (and it has its perks!), holding on too tightly to power can cause problems in the long run.
Key Learning Points:
Connect with Andrea:
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