Inside Tech Comm with Zohra Mutabanna
Technology
How do you bridge the gap between technical complexity and business value while fostering a culture of empathy in the modern workplace? Join me for an insightful conversation in this crossover episode with Felicity Brand from Open Strategy Partners, as we tackle this question and more.
We start by exploring the connection between technical communication (TechCom) and marketing communication (MarCom), and how empathy, clarity, and trust are essential in crafting impactful messages.
We also venture into the world of AI and its influence on content development. We examine the importance of writing with AI in mind, and how tools like ChatGPT and BARD can enhance our work. As we emphasize the need for mindfulness when using these tools and the datasets they rely on, this episode offers valuable insights for communicators, technologists, and leaders alike.
About Open Strategy Partners and the hosts
Open Strategy Partners is a B2B content strategy marketing agency for tech product and service companies.
Felicity Brand is a Communications Consultant at Open Strategy Partners, where she writes and edits a variety of technical content, and loves to talk about the craft.
Carl Richards is a Media Producer at Open Strategy Partners, where he produces, edits, and masters podcasts and other audio.
Credits
S5E5 Mastering AI-enhanced Content Creation using Retrieval-Augmented Generation (RAG) with Manny Silva
S5E4 Mastering Project Management as Content Creators with Kieran Morgan
S5E3 Regulated Content: Enhance compliance and collaboration with Quark Software
S5E2 Innovative Tool To Keep Docs in Sync with Your Product with Manny Silva
S5E1 Redefining Note-Taking and the Art of Knowledge Organization with Jorge Arango
S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite
S4E10 Optimizing Visual Content in Technical Documentation with Daniel Foster
S4E9 A Deep Dive into Universal Design and Accessible Content with Lindsey White
S4E8 Redefining Content Creation with AI with Matt Thomas
S4E7 Bridging the Gap: How AI is Reshaping Technical Communication with Ryan Boettger
S4E5 Navigating the Future of AI-Driven Writing with Kathleen Majorsky
S4E4 AI and Tech Comm - Using ChatGPT Smartly to Enhance Your Career with Shaughn Kern
S4E3 AI Translation - Dos and Don'ts with Markus Seebauer
S4E2 Content Research for Better UX with Erica Jorgensen
S4E1 Partner up with Artificial Intelligence (AI)
S3E9 Smart Strategies for Saving Costs with Machine Translation and Going Global with Lisa Zarfl
S3E8 Through the Lens of a Scrum Master - Speak Up and Advocate for Yourself with Jennifer Savage
S3E7: Documentation is your Frontline Defense - Find Out How with Caity Cronkhite
S3E6: Embrace Discomfort and Challenge the Status Quo for Advocacy and Visibility with Swapnil Ogale
Create your
podcast in
minutes
It is Free
Insight Story: Tech Trends Unpacked
Zero-Shot
Fast Forward by Tomorrow Unlocked: Tech past, tech future
The Unbelivable Truth - Series 1 - 26 including specials and pilot
Lex Fridman Podcast