Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Vandana Thiagarajan was the subject of the last story you heard in our Business Infrastructure audio masterclass. She’s desperately trying to make sure she and her co-founders can once again fulfill their promises to their customers. Their consultant introduces them to the Service Delivery Blueprint as a solution for quickly pinpointing the source of missing target deadlines.
A Service Delivery Blueprint is a visual control tool that documents the people, process, tools, and metrics necessary to provide your core product or service. It offers a holistic view that shows how everyone in your company gets involved or at least provides some level of support in providing goods and services to your customers. It’s one of the seven elements of the Kasennu framework for business infrastructure.
In this encore tutorial, host Alicia Butler Pierre guides you through an 8-step process to create a Service Delivery Blueprint for your organization. Discover how to succinctly document, track, and manage lifecycle processes like order-to-delivery, farm-to-table, procure-to-pay, intake-to-discharge, and more! The result is a one-page overview of what you do, how you do it, and the associated timeframe.
🔗 Links to Resources: https://www.eqbsystems.com/podcast/244-business-infrastructure-masterclass-how-to-create-a-service-delivery-blueprint-for-small-businesses-on-the-rise
❓ Send your questions to Alicia on Twitter or LinkedIn.
🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!
And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐
286: Martina Goss Explains How to Validate Ideas Using the Lean Canvas
285: Season 23 Intro/Opening with Alicia Butler Pierre
284: Season 22 Wrap-Up with Alicia Butler Pierre
283: AI Conference | Building Your Own AI Tools to Unleash Operational Efficiency with Tracy Hazzard
282: AI Conference | Using Gemini to Create Presentations, Handouts, and Online Courses with Dr. Terica Pearson
281: AI Conference | Using Namelix for Creative Naming and Fireflies AI for Revolutionary Notetaking with Edie Woelfle
280: AI Conference | Using Cloud Bounce to Create Studio Quality Sound with Clarence Levy
279: AI Conference | Exploring the Frontiers of AI for Small Businesses with Dean Hamilton.
278: AI Conference | Using Murf AI, Gling, and CapCut to Become a Video Editing Pro with Gladys Jimenez
277: AI Conference | Using Momento FM to Generate Content and Increase Customer Touch Points with Beate Chelette
276: AI Conference | Using Esker to Automate Your Order-to-Cash Process with Aurélien Coq
275: AI Conference | Using Jasper as a Writing Assistant with Neha Naik
274: AI Conference | Using Perplexity as a Research Assistant with Jim Stroud
273: AI Conference | Demystifying AI - a Fireside Chat with Kjell Carlsson
272: Remastered | Season Finale with Alicia Butler Pierre
271: Remastered | Scaling a Non-Profit Organization - the Story of Emily Miller
270: Remastered | Tips for Intentionally Scaling a Small Business Slowly with Aman Agarwal
269: Remastered | Scaling Companies via Agile Transformation with Lynn Bonner
268: Remastered | Building Influence, Spreading Your Message and Making Money via Podcasting with Doug Sandler
267: Remastered | Becoming a CEO in Silicon Valley with Shellye Archambeau
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Organic Marketing Simplified: Master podcast marketing, fuel podcast growth, and make money podcasting!
THE GO BIZ GUY
The Sigma Femme Podcast
The Prof G Pod with Scott Galloway
Habits and Hustle