Welcome back to Success Unlocked, where our hosting business master membership coaches discuss operations, social media, unique builds, co-hosting strategies, and much more. This week’s episode is Systems Shakedown, hosted by Wendy Doris.
Wendy is joined by co-hosting champions, Colleen Prochaska and Amy Corbett, of Stay Awhile Hosting Co. and All Belong Co., respectively. Both women bring a wealth of knowledge and hospitality experience to this roundtable-style conversation on best practices, mistakes to avoid, and of course, systems to implement as you smooth it all out.
(00:02:13) (Re)Introducing Colleen & Amy
(00:03:46) Easy Tips to Boost Guest Satisfaction
(00:15:29) The Power of a Phone Call
(00:27:14) Knowing When to Make a Change
(00:32:14) Prioritize the Check-In Experience
(00:38:48) Converting 4-Star Reviews to 5-Star Reviews
Resources:
Thanks for Visiting is produced by Crate Media.
Mentioned in this episode:
Quiz | Take our quiz to reveal your hosting personality style!
Join us for our live, free, host masterclass and learn how to OWN your digital real estate! Sign up at hostmasterclass.com.
Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!
361. We Bought Land (Part 2): How to Use ChatGPT in Your Vacation Rental Competitive Analysis
360. Hosting Hotline: Should Direct Bookings Earn More Revenue Than OTAs?
359. Why Dynamic Pricing Should Be Your #1 Priority as an Airbnb Host
358. Hosting Hotline: Summer Grilling Safety Tips for Airbnb Hosts & Co-Hosts
357. My Airbnb Burnt Down! AirCover vs. STR Insurance Spotlight
356. Hosting Hotline: Quick Tips for Using PriceLabs Dynamic Pricing Software
355. What Are Typical Seller Financing Terms? (And Is It Worth It?)
354. Hosting Hotline: Details on Airbnb’s New Indoor Camera Policy (Starting TODAY)
353. Kristie Wolfe: How I Launched The Big Idaho Potato Hotel (and More!)
352. Hosting Hotline: Pros & Cons of Converting From STR to MTR Bookings
351. Scaling a Hospitality Empire: Motel, Wedding Venue, Co-Hosted STRs & a Boutique Hotel
350. Hosting Hotline: Managing Guest Expectations for Airbnbs in Revitalized Neighborhoods
349. We Bought Land (Part 1): Laying a Foundation for Long-Term Partnership
348. Hosting Hotline: Bedding & Laundry Tips for Your Short-Term Rental Business
347. How to Optimize Your Supply Inventory as an Airbnb Co-Host in 2024
346. Hosting Hotline: Short-Term Rental Dreams vs. Mid-Term Rental Demand
345. STR Safety in 2024: The Latest on Regulations, Technology & Trends with Justin Ford
344. Hosting Hotline: Tips & Tricks for Avoiding Pet Smells in Your Short-Term Rental
343. What’s a Public Adjuster? Why Knowing One Might Save Your Vacation Rental
342. Hosting Hotline: Creative Ideas for Concierge Services to Differentiate Your STR
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
U.S Property Podcast
Aligned Money Show
Dubai Property Podcast
The Ramsey Show
The Clark Howard Podcast