Kevin Dunn has been in the motorcycle industry for over 35 years. He is currently general manager at Capital Powersports. His first bike was a Yamaha Riva 180 scooter. He grew up in Northern California, moved to southern California to be an actor/model, but after a while, he started working at a Suzuki Kawasaki dealership. It was three months before he was the sales manager and ended up working there for over six years.
He shares his knowledge of motorcycles and the industry he has come to love in this episode as well as sharing some tips and tricks he has learned managing people and running a business.
When asked what advice to give to business owners and entrepreneurs, Kevin says "Don't overthink it. Stick with the basics, is your business clean? Professional? Invest in your staff both in recognition and wages and offer them the ability to make more if they do more. And care a lot about customer experience."
Kevin shares about the effects COVID-19 had on the motorcycle industry and their record-setting sales in the Triangle.
We spend some time talking about the ever-changing persona of a typical Harley Davidson rider.
Josh talks about the joy of riding and the ritual of going on a ride. We talk about the experience of riding and the sense of community between other riders.
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