Feeling bombarded with unsolicited advice? Struggling to truly hear what others are saying? Bernice Casserly and James Cooper are here to equip you with essential techniques to become a better listener, build stronger relationships, and avoid the pitfalls of "advice monsters."
In this episode, you'll discover:
This episode is perfect for you if:
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Chapters:
The Importance of Listening 00:00:00 - 00:05:13
The Downside of Not Listening 00:05:13 - 00:10:27
The Enemies of Good Listening 00:10:27 - 00:15:01
Advice Monster Intro 00:15:01 - 00:15:30
The Impact of Advice Monsters 00:15:30 - 00:18:19
Examples of Advice Monsters in Action 00:18:19 - 00:20:24
The Power of Pausing 00:20:24 - 00:22:22
The Third Advice Monster: Control-It 00:22:22 - 00:25:19
The Negative Impact of Control-It 00:23:34 - 00:25:43
Curiosity 00:25:43 - 00:30:12
The Seven Coaching Questions 00:30:12 - 00:43:23
Active Listening in Coaching Conversations 00:43:23 - 00:57:58
Closing Comments - 00:57:58 - 01:06:36
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Featuring:
*Bernice Casserly, Consultant, Trans2 Performance
*James Cooper, Consultant, Trans2 Performance
We’ve included some additional resources to continue your learning on this topic that you can find below
Articles
https://hbr.org/2016/07/what-great-listeners-actually-do
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