What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in your office.
Sandy gives us an in-depth look into the weighty importance of answering calls professionally and demonstrating empathy. The strategic approach to scheduling appointments is another element under the spotlight in this discussion. The duo also delve into the significance of having front office staff who are well-versed in the services a dental practice offers, the proper use of verbal skills, and how online scheduling can take your practice to a new height. So get ready to broaden your horizon in office management and enhance your dental practice to its utmost potential.
What You'll Learn in This Episode:
Don't forget to tune in and participate in this discussion, as you won’t want to miss these tips on improving your dental practice's front office operations!
Sponsors:
Dental Gumbo Group
Events:
Front Desk Pro Seminar November 15th, 2024
Establishments:
French Quarter
Ritz Carlton
Brands/Products:
Ford Explorer
Zoom Whitening
Services:
CallRail
TV:
Saturday Night Live
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Top Innovations in Dental Software? A Deep Dive into Powerful Yapi Tools
How to Get Patients on Board with Your New Membership Plan!
Longevity and Vitality: Investing in Whole Foods for Complete Wellness, with Dr. Uche Odiatu
Creating a Productive and Stress-Free Schedule
Are You Doing "Performance Reviews" the Right Way?
The Best Patient Communication Strategy: Boosting Your Membership Plans
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Cutting Through the Noise: Real SEO Strategies for Your Practice
How Can We Achieve a Stress-Free Schedule in Our Practice?
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Breaking Down the Decline of New Patients: Causes and Solutions
The Power of a Well-Managed Website for Dentists
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What is My Front Desk Team Doing All Day? Part 2
What is My Front Desk Team Doing All Day? Part 1
What Do I Say When Patients Say “I Don’t Want X-Rays Done”
Mastering the New Year Success Equation in Your Practice
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