Who teaches doctors how to speak to patients (or each other)? It’s usually something that’s picked up as you go. Let’s be honest though, some clinicians are much better at clear and empathetic communication than others. It’s an under taught skill that’s way more important than the attention it gets. In this episode we take a look into the mind and practices of master clinician Loren Rauch. Loren is one of the wisest clinicians we know and intentionally applies humanity to every aspect of his practice. Among the topics addressed are: the ethical imperative of the well-deserved compliment; navigating difficult conversations; communicating with trainees, nurses and new learners; and tips for dealing with patient anxiety.
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Guest Bio: Loren Rauch, MD is a graduate of UCSF Medical School and holds masters degrees in both public health and health sciences from UC Berkeley. He completed his emergency medicine training at Harbor, UCLA and, in addition to decades of clinical experience in the United States, he has spent time as an instructor for first responders in the jungles of Southeast Asia.
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For full show notes of this episode and all sorts of other goodies, visit our podcast website
We discuss:
Why Cultural Context Matters | Patient care and clinician burnout
Kicking The Can Down The Road | How to break up with deciding not to decide
How to Create a Team in 10 Seconds | Why time is not linear and every second not worth the same
Thinking Outside Your Retirement Account | working harder vs creating value
Phantasia Kataleptike | The secret skill of Stoicism
Making the trade | How to know when it's time to change careers
Default Mode Network vs. Task Positive Network | How our brains balance mind wandering and focused attention
Moral Injury | The crossroads of conscience
117. From Chaos to Control | Taming the tempest of task saturation
116. Resistance | How to crack inertia
115. Zero Warning | Scott Weingart on frameworks for no-notice critical patients
114. An Insider’s Guide to Medical Malpractice | Why the US system is so peculiar and how to navigate the morass
113. Understanding Healthy (and Unhealthy) Relationship Dynamics
112. Pizza doesn’t work | An evidence-based intervention that reduced physician burnout and increased job satisfaction
111. Does Private Equity Belong in Medicine?
110. A Strategy Mid-Shift Overwhelm | Conquer the deluge and get home on time
109. Is Your Identity Holding You Back?
108. How To Not Argue With Reality | The paradox of accepting the present moment, even when seems really sh*tty
107. The Power of Lightly Held Beliefs | Bitcoin enemas, cold exposure, and the law of speedy gains
106. The Drama Triangle | Rewriting the script for conflict and broken communication
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