In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Eliron Ekstein, co-founder and CEO of Raven.AI, to discuss the transformation of vehicle inspections through advanced computer vision. From a "lucky coincidence" in a Shell energy lab to becoming a critical partner for the world’s largest rental car fleets like Avis and Hertz, Eliron shares how Raven.AI built a redundant, data-rich system that outperforms traditional human assessments. Discover why the industry is shifting toward an 80/20 automation model, how 360-degree documentation solves the "trust gap" in A...
In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Eliron Ekstein, co-founder and CEO of Raven.AI, to discuss the transformation of vehicle inspections through advanced computer vision.
From a "lucky coincidence" in a Shell energy lab to becoming a critical partner for the world’s largest rental car fleets like Avis and Hertz, Eliron shares how
Raven.AI built a redundant, data-rich system that outperforms traditional human assessments. Discover why the industry is shifting toward an 80/20 automation model, how 360-degree documentation solves the "trust gap" in AI, and why real-world experience is the ultimate prerequisite for solving the industry's most expensive problems.
Whether you are navigating rising claim costs or looking to implement self-service claims, this conversation reveals how transparency and high-fidelity data are reshaping the physical world.
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
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Podcast Host: Jason Reichl
Executive Producer: Don Halliwell
Episode Highlights:
- 00:29 – The Shell Energy Lab: The Unlikely Origin of Raven.AI
- 01:38 – Leveraging Fleet Data: The Avis and Hertz Coincidence
- 02:27 – Shrinking Cycle Times: Self-Service Scans for Policyholders
- 03:26 – Why AI Failed in the Past: The Problem with Bad Data
- 04:27 – The 360-Degree Advantage: Why Humans Miss Damage AI Catches
- 05:33 – The 80/20 Rule: Predicting the Future of Claims Automation
- 06:31 – Rising Severity: Why Claim Costs are Through the Roof
- 07:46 – Solving the Trust Gap: The Role of Transparency in AI
- 10:20 – Immediate ROI: Reducing Cycle Times by 50%
- 11:37 – Beyond Cars: Expanding to Commercial Trucks and Forklifts
- 14:00 – Career Advice: Why You Must Understand the Problem to Fix It
Episode Resources:
- Eliron Ekstein’s LinkedIn
- Raven.AI Official Website
- TrustLayer
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Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.
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- Managing Your Risk Portfolio with Seth Hausman
- Focusing on Specialization with Matthew Meyer
- Risk Management is Everywhere with Diana Rich
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