Creating a team with customer-centric values is essential for fostering a culture of exceptional customer service and satisfaction. In this insightful episode, we delve into the transformative power of instilling customer-centric values within your team. Today's guest is David VanHimbergen, CEO of Reel Paper. Inc Magazine ranked his company #106 on the 2023 Inc 5000 list. Reel Paper specializes in supplying stock for the narrow web label printing industry. In this episode, David shares practical insights and actionable steps for creating a team culture that prioritizes the needs and experiences of customers. Join us as we explore real-world examples and expert advice on how to nurture a team that values customer feedback, empathy, and proactive problem-solving. Discover how embracing customer-centric values can not only drive customer loyalty but also enhance team collaboration, communication, and overall performance. Tune in to learn how to build a customer-focused team that is dedicated to delivering unparalleled service and building lasting customer relationships.
Creating the Right Employee Experience with Chris Saltz, Rali
Interview with the Author of "The Box of Life" with Orit Ramler
Two Stories of Real Leadership with Gene Hammett, Executive Coach
Culture of Transparency that Drives Growth with Keith Diego at Invisors
How to Keep Employees Happy and Drive Growth Too with Conrad Snover at ProcureAbility
Using Your Vision and Values to Drive Growth with Omar Palacios at Bring IT
Hiring Employees with a Growth Mindset with John Shelman & Jonathan Nichols at JJ Safety
Attracting High Achievers and Creating the Right Employee Experience with Mitchell Cho at FedWriters
Conversation with the Author: In Search of You, Kasey Compton, Author and Serial Entrepreneur
How to Keep the Best Employees with Daniel Winer at Hexclad
How to Hire People that are Aligned with the Company Mission
How to Create Effective Leaders as You Scale with Lance Madden at Clarity Retail
Building a Strong Remote Culture with Chris Moe at Cartograph
Finding the Right People with Vince Heuser at Wholesale Door
The 6 Stages of Company Culture Maturity with Gene Hammett, Executive Coach
What PE firms want a Strong Management Team with Eitan Reshef at Blue Wheel
Great Work Leads To More Work with Lillian Marsh at Tiny Wins
Living Company Core Values and Leadership Principles for Growth with Alisa Haynes at Haute
Negotiation Skills for Leaders with William Ury, Author of Possible
Becoming a more Effective Servant Leader with Matt Lafata at HRchitect
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