In this episode, Heather speaks with Alex Smith, Chief Human Resource Officer for the City of Memphis in Tennessee about her leadership style, all of the ways that leading with heart has driven amazing business results for the City and it citizens and employees, structuring the employee experience to maximize momentum and a time when she was not the best leader she could be.
Key takeaways:
Just because you are a leader with heart doesn’t mean results aren’t important The collective thought is better than the individual thought Turnover can be good if the people are growing and developing Don’t think you have to be the smartest person Don’t do it alone Make sure to clarify your true north for being a leader Have wise counsel to help you Be humble and vulnerable and admit when you need help Take care of yourselfConnect with Heather Younger on LinkedIn https://www.linkedin.com/in/heatheryounger
327: This One Career Skill Could Change Your Life!
326: The Power of Active Listening Combating Assumptions and Bias
325: What Is Change Management?
324: Which Comes First: Wisdom or Leadership?
323: The Role of Active Listening When Undergoing Organizational Change
322: How to Reignite Workplace Culture After Return to Work Orders
321: The Impact of Mission-Driven Leadership: Insights from a Healthcare CEO
320: The 9 Behaviors of Caring Leadership
319: An Inspiring Personal Story About Achieving Your Dreams
318: Is Culture Collision Costing You Customer Loyalty?
317: Is Culture Clash Making Your Employees Unhappy?
316: Is Culture Slip Unknowingly Infiltrating Your Company Culture?
315: How Organizational Culture Deteriorates And What To Do About It
314: Why Focusing on Work-Life Integration and Not Balance is Key to Success
313: Navigate and Embrace Change With Success as a Team
312: The People Side of Organizational Change
311: Human-Centric Approaches in Government and in Tech
310: Why Coaches Should Get Active Listening Certified
309: Why Leaders Should Get Active Listening Certified
308: What Is a Culture Team?
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