259.CFO 4.0 Revisited: Soft Skills and the importance they have in Finance Teams with Howard Tunnicliffe

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In this third episode of the CFO 4.0 Revisited series, Hannah Munro is joined by Howard Tunnicliffe, now FP&A Director at Busuu, to revisit a conversation that remains highly relevant for modern finance leaders.

Originally recorded when Howard was Head of Finance Subscriptions at The Economist, this episode tackles a topic that still separates good finance teams from great ones: soft skills. As finance continues to move beyond pure technical delivery, Howard shares practical insight into why behaviours, communication and judgement matter just as much as numbers.

In this episode, you’ll hear:

• Howard’s career journey and lessons learned across global, matrixed organisations
• Why soft skills are critical for finance professionals looking to progress into leadership
• How to assess the strengths and gaps within your finance team
• The risks of ignoring soft skills in high-performing finance functions
• Which soft skills matter most in FP&A and senior finance roles
• Practical ways to develop these skills across your finance team

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