Returns are a common part of the reselling business, and understanding how to handle them is crucial for success. In this podcast episode, Jess discusses the reasons why returns happen and provides valuable insights for Canadian resellers. She explores the impact of return rates in different product categories, such as apparel and electronics, and highlights the importance of having a clear and flexible return policy. By putting yourself in the buyer's shoes, you can enhance their confidence in making a purchase. Jessica also shares tips on using Pirate Ship, a US-based shipping service, to minimize return costs for Canadian sellers. Moreover, she discusses the benefits of selling higher-priced items to reduce returns and increase buyer satisfaction. If you're a reseller looking to improve your return policy and boost customer trust, this podcast episode is a must-listen.
Subscribe to the podcast anywhere you get your podcasts! Pod.link/businessofreselling
And don’t forget, we’re always buying! Hook us up with a great pick in the Pacific Northwest or British Columbia and you’ll receive a gift!
ARTICLES & RESOURCES:
How Consumer Electronics Brands can Reduce Holiday Shopping Returns, ESW Sep 1 2023: https://esw.com/blog/how-consumer-electronics-brands-can-reduce-holiday-shopping-returns/#
Why more fashion retailers are charging return fees, BBC Oct 4 2023: https://www.bbc.com/worklife/article/20231004-why-more-fashion-retailers-are-charging-return-fees
Hassle-Free Returns are the Key to Happy Customers, Shipstation, Robert Gilbraith, May 6 2022: https://www.shipstation.com/blog/hassle-free-returns-key-successful-online-sales/
Sign up for Pirateship, it’s free! https://pirateship.com/
Order a store review from me today! Email hello@storagewarrior.ca
OTHER LINKS:
Check out my interview with ThriftonFire and subscribe to the channel: https://youtu.be/0CaJWuiVvj4?si=JkF3dVt088ym08oA
Research sold prices with Worthpoint: https://www.worthpoint.com/partner/0000
(please note: I may receive a small commission if you sign up for services through any of these links)
SHOP WITH US!
Main web site: Storagewarrior.ca
eBay store: https://www.ebay.com/str/storagewarriorcanada
Poshmark Store: https://poshmark.ca/closet/storage_warrior
FIND US ON SOCIAL:
YouTube: The Business of Reselling by Storage Warrior: https://www.youtube.com/@storagewarriorpodcast
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The Business of Reselling Episode 42: We're Clearing Out and Starting Over
The Business of Reselling Episode 41: Find Your Why
The Business of Reselling Episode 40: They Tried to Extort Me?
The Business of Reselling Episode 39: WTF is this!?!?!!? Researching Stuff You Know Nothing About
The Business of Reselling Episode 37: What the Point of Goal Setting in Reselling?
The Business of Reselling Episode 35: Should We Become Junk Haulers?
The Business of Reselling Episode 34: Top 5 Mistakes Resellers Make for Black Friday
The Business of Reselling Episode 33: Should You Ever Stop Sourcing?
The Business of Reselling Episode 32: Does Reselling Make You a Hoarder?
The Business of Reselling Episode 31: Top 5 Most Annoying People Who Have Yard Sales
The Business of Reselling Episode 30: Should Resellers Pay for Branding?
The Business of Reselling Episode 29: Promote, Promote, Promote
The Business of Reselling Episode 28: Update & Summer Strategy
The Business of Reselling Episode 26: Reseller Stigma, How to Handle Haters
The Business of Reselling Episode 25: Taxes and Books and Receipts, Oh My!
The Business of Reselling Episode 24: Limiting Beliefs and Your Business
Just the Tip: You Don't Need ChatGPT
The Business of Reselling Episode 23: Scale Up with Bulk Buys
The Business of Reselling Episode 22: Let's Talk Shipping
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