The smart meter unlocked a trove of data on how people use energy in their homes. And it created the opportunity for utilities to offer more services based on customers' individual needs and consumption habits. These demand-side services are crucial for decarbonizing the grid, enhancing reliability, and integrating more renewables.
But many utilities are still in the early stages of digitizing their operations. As director of industry marketing for energy and utilities at Salesforce, Sharon Talbott is helping power providers get more digitally sophisticated.
“Utilities still keep a lot of their data in different silos, and then a lot of their processes are done on spreadsheets and with people handing packets of paper to each other with wet signatures and things like that. So a lot of utilities want to change that,” explains Sharon.
This week, Brad talks with Sharon about how she works with electricity companies to provide more digital services and products to their customers in order to modernize their operations.
This podcast is produced by GridX. GridX is the Enterprise Rate Platform that modern utilities rely on to usher in our clean energy future.
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The urgent need for more grid automation
Could utilities become the 'FedEx of electricity'?
Season three is on the way
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Making electrification accessible to all
Supporting the next wave of climate tech startups
Bringing the electric co-op into the 21st century
Plotting clean energy strategy for the corporate world
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How green hydrogen could be the go-to fuel for the energy transition
The push for long duration storage
Preparing the grid for millions more electric cars
How LA is putting the public first in its energy transition
How California’s worst wildfire rocked the power industry
What other industries can teach utilities about innovation
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Distribution planning is on the docket
How can utilities harness their innovation mojo?
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