Financial brands often face challenges in digital growth due to a lack of awareness about the problems within their websites. Many don't realize they have issues that hinder their digital performance, while others acknowledge these problems but do not feel the urgency to address them. Additionally, some brands feel stuck and unable to make progress, often due to limitations with their tech stack or internal alignment.
Unaddressed, these issues can lead to lost opportunities, frustrated customers, and a decline in digital effectiveness. By engaging in website secret shopping studies, financial brands can gain a deep understanding of digital pain points and stop losing millions in loans and deposits.
Join us as we discuss:
-Financial brands' conversion and lead issues. (6:40)
-Website design and user experience. (12:25)
-Digital secret shopping studies for financial brands. (20:09)
You can find this episode and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
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399) Wealth Wired Differently: Unpacking Financial Growth for Entrepreneurs
398) From Legacy to Future: Navigating Digital Growth
397) From Secret Shopping to Strategy: Real-Time Learnings for Financial Brands
396) Banking on Change: The Leader’s Guide to Exponential Growth
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393) Inspiration, Innovation, & Impact: Remarkable Leadership in the Digital World
392) Navigating Digital Disruptions: Balancing AI and Human Capital
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390) From Investment to Return: The Power of Time
389) The Race, Rest, Pace, & Detox Formula for Exponential Growth
388) Mastering Influence: Redefining Marketing in the Digital Era
387) Inside User Testing: The Magic Number Revealed
386) The Financial Freedom System: Mastering Money for an Even Better Future
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