In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.
We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.
True to form, we also had to share our hot takes on topics such as “pay by bank”, and the looming US Credit Card Competition Act. We hope this inspires you to think about your personal career path in payments and your role as a leader in this industry.
Be sure to check out Glenbrook’s preparation course to help you demonstrate your command of payment and fraud knowledge and get ready to take the CPFPP exam.
Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy
Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners
Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink
Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe
Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat
Episode 231 - Fanning the Flames: Payments Orchestration
Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston
Episode 229: What Glenbrook is Watching in Payments in 2024
Episode 228 - Fanning the Flames: 2023 Payments News in Review
Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo
Episode 226 - From the Vault: Talking EMV in the USA (Episode 16)
Episode 225 - Fanning the Flames: Money 20/20 Recap
Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google
Episode 223 - Fanning the Flames: Merchant Fees and Surcharging
Episode 222 - Fanning the Flames: Involuntary Churn
Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House
Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified
Episode 219 - Smart Takes on Cross-border Payments - Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook
Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money