Here’s the situation: one of your most lucrative clients has admitted to unethical behavior and is entirely unwilling to change. Do you keep the account and tie your name to their misdealings? Or do you terminate the relationship and lose over a million dollars in sunk cost?
What about this: your top salesman is accused of inappropriate behavior toward team members of the opposite sex. You believe the complaints, but the top-performer denies them. Do you fire the salesman and lose your “rainmaker”? Or do you tolerate the behavior regardless of the effect on morale?
In this episode, we’ll give you five steps for dealing with a high-performing but bad-behaving employee.
Those weren’t just case studies. They were real workplace dilemmas we’ve faced. You may have a tough personnel decision sitting on your desk right now. That produces a lot of stress and anxiety. You may feel like you’re forced to choose between your integrity and the future of your business.
But you don’t have to. We believe you can run a highly successful business and sleep well at night. And we’ll give you the insight and confidence you need to confront bad behavior in the workplace, even when it’s costly or inconvenient.
Following the steps we’ll give you today, you’ll keep both your financial performance and your integrity intact. You’ll gain the respect of your top performers and your entire team.
Here’s a Look Inside Today’s Show
Michael shares his worst experience dealing with a bad-behaving top-performer. (sexual harassment) Learn the real driver of performance. (Hint: it’s not superstar employees.) (culture) The one thing that provides the clarity you need to confront poor behavior. (culture) Megan shares an experience of confronting lack of integrity in the workplace. Michael shares a time when he “bet his job” on confronting a high performer. (michael firing publishing client) What to do when your boss doesn’t support you in confronting aberrant behavior (Megan) Tips for conducting a workplace confrontation (step 4) What to do when the behavior is bad—but doesn’t warrant termination. ( What behaviors you can coach which you can’t (character vs. performance. Megan) The often-overlooked last step in terminating an employee (tell team)Is there a confrontation looming in your business? Be thoughtful, be wise, and be confident. You can handle this!
Resources from This Episode
“The Right Way to Fire the Wrong Person” by Michael Hyatt “When Conflict Is Brewing” by Jeremy Lott Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
Jumping into 2024 with Confidence
Your Best Year Ever: The LEAP Principle
Choosing Habits or Achievement Goals
Your Best Year Ever, Chapter 15: You Can Trigger Success
Your Best Year Ever, Chapter 14: Visibility is Essential
Your Best Year Ever, Chapter 13: One Journey Is Many Steps
Filling out Your Wish List for 2024
Your Best Year Ever, Chapter 12: The Journey is Better with Friends
Your Best Year Ever, Chapter 11: You Can Master Your Own Motivation
Your Best Year Ever, Chapter 10: Your What Needs a Why
Rescuing Your 2023 Goals
Your Best Year Ever, Chapter 9: Achievements and Habits Work Together
Your Best Year Ever, Chapter 8: Seriously, Risk Is Your Friend
Your Best Year Ever, Chapter 7: Great Goals Check Seven Boxes
Going Further by Giving Thanks: Four Ways Gratitude Helps You Achieve Your Goals
Your Best Year Ever, Chapter 6: Gratitude Makes the Difference
Your Best Year Ever, Chapter 5: Regret Reveals Opportunity
Your Best Year Ever, Chapter 4: Thinking Backward Is a Must
Your Best Year Ever, Chapter 3: You Can Upgrade Your Beliefs
Your Best Year Ever, Chapter 2: Some Beliefs Hold You Back
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