Why Today’s Hiring & Retention Challenges Are Different

Today on The Top Floor, we’re diving into what appears to be the most pressing issue facing property managers: HR, Staffing, and Recruitment. A recent National Apartment Association (NAA) report, sponsored by AppFolio, surveyed property managers about the most significant challenges they face. The report provided new insights into the extent to which staffing and turnover concerns have affected the rental housing industry. Of all survey respondents, 74% said human resources, staffing and recruitment were among their top-three challenges, with 50% of those respondents identifying those issues as their primary challenges. Focusing on the NAA research, we dive into the rental housing industry’s pain points and how the industry is tackling these challenges on the ground.