The Client Experience Collaborative Podcast
Technology
In this episode, the CX leaders meet with Steve Gido, Principal at Rusk O’Brien Gido + Partners, LLC to discuss how client experience can impact valuation and M&A potential for a professional services firm.
The CX Leaders are Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client experience and employee experience innovators and pioneers helping professional services firms understand and master the science and art of experience.
This is a great episode for anyone contemplating implementing a customer experience management program to drive revenue, repeat business, referrals, as well as increase the value of their firm.
--- Send in a voice message: https://anchor.fm/clientexperience/messageHow to Introduce Client Experience to Clients
Perceived Risks and Fears of Client Experience
Client Experience and COVID-19
Getting Started with Client Experience
Operations within Client and Employee Experience
Cross Organizational Benefits of CX & EX
Infusing Client Experience into Operations, Marketing, and Business Development
Change Management in Professional Services (Part 2)
Change Management in Professional Services (Part 1)
How CX & EX create award winning firms with Chad Clinehens
Client Experience for Mergers and Acquisitions
Value Creations for Clients in a Crisis
Client Experience in a Changing Landscape
Embracing Client Experience During Coronavirus
Welcome to The Client Experience Collaborative Podcast
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