| 1 | How to Introduce Client Experience to Clients 2021-01-21 |
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| 2 | Perceived Risks and Fears of Client Experience 2021-01-18 |
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| 3 | Client Experience and COVID-19 2021-01-17 |
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| 4 | Getting Started with Client Experience 2021-01-17 |
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| 5 | How Client Experience Impacts Mergers & Acquisitions 2021-01-08 |
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| 6 | Operations within Client and Employee Experience 2020-08-26 |
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| 7 | Cross Organizational Benefits of CX & EX 2020-08-12 |
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| 8 | Infusing Client Experience into Operations, Marketing, and Business Development 2020-07-29 |
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| 9 | Change Management in Professional Services (Part 2) 2020-07-16 |
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| 10 | Change Management in Professional Services (Part 1) 2020-07-01 |
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The Client Experience Collaborative Podcast
Welcome to the Client Experience Collaborative Podcast. These three CX industry veterans, Ryan Suydam (Client Savvy), Steven Keith (CX Pilots), and Blake Godwin (Client Savvy), are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. Join them on this info-packed bi-weekly podcast as they untangle the world of Client and Employee Experience for firms who want to become more experience-led. Be sure to visit our website at www.clientexperience.com and subscribe to the podcast on your favorite podcast app.
