How are business leaders using experience design to keep up with the pace of change? On this episode, host Shawn Nason is joined by a panel of experts to talk about the role that experience design plays when innovation gets accelerated. Guests include Braden Kelley, customer experience and innovation solution director at HCL Technologies; Diane Stover-Hopkins, founder and CEO of ExPeers; and Michael Horn, senior strategist at Guild Education.
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Humanizing Leadership in Healthcare (with Faith Zaslavsky)
Making a Ruckus in Patient Experience (with Denise Wiseman)
Pioneering Healthcare Transformation (with Elizabeth Popwell)
Exploring the World of Patient Advocacy (with Deb Gordon)
Bridging the Divide in Healthcare (with Dr. YiDing Yu)
Unwind, Sip, Dance: Revitalizing Healthcare Leadership (with Robin Glasco)
Inside the World of Healthcare Innovation (with Dr. Karen Murphy)
Embracing Artificial Intelligence in Healthcare Education (with Hillary Miller)
Breaking Barriers for Healthcare Leaders (with Arianne Dowdell)
Empathy & Innovation: The Dynamic Duo that’s Reshaping Healthcare (with Dr. Adrienne Boissy)
Beyond the CCO: Unlocking Your Workforce Potential (with Scott Roth)
The Magic of Helping Kids Rediscover the Joys of Childhood (with Alicia Kabir)
Reshaping Lives: The Importance of Radical Participatory Design (with Victor Udoewa)
Inspiring Needs, Wants, and a Sense of Meaning Through Storytelling (with Marisa Thalberg)
Finding Fresh Insights and Innovations in the Digital World (with Theo Edmonds)
Conducting a Symphony of Marketing Success (with Ali Jawin)
Beyond Health and Wellness: Making a Meaningful Impact (with Sid Stolz)
Creating Surprise and Delight Moments (with Lisa Holladay)
From Cancer to a Purpose-Driven Life (with Trevor Maxwell)
Designing the Human Experience with Maverick-Minded, Customer-Obsessed People (with Amy Shore)
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