Standard Bank’s take on digital banking investment

Standard Bank’s investment in technology is the focus of this edition of Business Day Spotlight.

Host Mudiwa Gavaza is joined by Khomotso Molabe, group chief information officer (CIO) for Standard Bank’s retail operations.

Topics of discussion include: the use of technology to improve customer experience; growth of AI; product development cycles; and the place of bank branches.

Business Day Spotlight is a MultimediaLIVE Production. Producer is Demi Buzo.