Before Peter Reinhardt started his current company, Charm Industrial, he was the CEO and co-founder of the customer data platform Segment, which almost died in its first year. Why? He was afraid to ask customers to pay more than $10 per month for it. A savvy sales advisor pressured him to raise the price by 1000x, which worked wonders. By early 2022, Segment — now owned by Twilio — was commanding seven-figure contracts.
In this episode, Peter and Joubin discuss the hierarchy of majors at MIT, building telescope arrays, the disastrous first demo of Segment, why founders sometimes forget to eat, the problem with the straight-A student mentality, playing ping-pong with the security guard, evaluating a potential acquisition partner, shedding anti-sales bias, the shortcomings of nature-based carbon offsets, and starting a “reverse oil company.”
In this episode, we cover:
Links:
#191 CEO and Co-Founder Intercom, Eoghan McCabe: Second Beginning
#190 Co-Founder Cost Plus Drugs, Mark Cuban: Mavs to Meds
#189 Co-Founder Watershed, Taylor Francis: Worthy Missions
#188 CEO and Co-Founder Synthesia, Victor Riparbelli w/ Josh Coyne: Gorilla in the Room
#187 President & COO of AG1, Kat Cole: Wings to Supplements
#186 COO Asana, Anne Raimondi: Recovering Perfectionist
#185 CEO and Founder Netskope, Sanjay Beri: The Trenches
#184 Former CEO and Co-Founder Sun, Scott McNealy: In the Piñata
#183 CEO and Co-Founder Harness, Jyoti Bansal: Three-Layered Cake
#182 CEO and Co-Founder Cribl, Clint Sharp: Finding Traction
#181 CEO Transcarent, Glen Tullman: Problem Solving
#180 CEO and Co-Founder Verkada, Filip Kaliszan: Outlier
#179 CEO and Co-Founder Zapier, Wade Foster: Missouri’s Connector
#178 Author of “Radical Candor,” Kim Scott: Uncommon Sense
#177 President and Co-Founder Anthropic, Daniela Amodei: AI Hurricane
#176 CEO MongoDB, Dev Ittycheria: Edge
#175 CEO Snowflake, Frank Slootman: Amped
#174 CEO and Co-Founder Ginkgo Bioworks, Jason Kelly: Life Finds a Way
#173 Author of “The Qualified Sales Leader,” John McMahon: The Five-Time CRO
#172 Professor at UPenn & Author, Angela Duckworth: Grit
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