Episode 34: Peace, Love, and Understanding

Customers expect more from restaurants than ever before, but is what they want reasonable, or even realistic? In a business that draws people pleasers, why can't chef-owners always give the people what they want? This week Jimmy and Andrew bat around both sides of hot-button topics including reservations, food allergies, pricing, tipping, and others that have created an unfortunate gap between restaurants and the people they serve.

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