In this episode with Dr. Kristina Pusz, we delve into the transformative impact of scheduling more staff meetings. While many practices struggle to carve out adequate time for meetings, Dr. Pusz schedules 1.5 hour leadership meetings and 1 hour departmental meetings every week! We discuss the impact this has had on critical areas such as staff turnover and communication challenges. Dr. Pusz shares personal insights on transitioning from a boss to a leader, fostering trust among team members, and why accountability and feedback play pivotal roles. Discover how tracking key performance indicators (KPIs) can boost revenue and overall practice culture. The podcast unveils the positive outcomes: improved work-life balance, a more cohesive team, and a thriving optometry practice.
Disruption: Technology and The Future of Eye Care
Reimagining Your Insurance Billing Operations
3 Surprising Reasons Patients Don’t Buy from You
Current Trends in Eyewear Fashion and Design
Take Your Practice to the Next Level
Hiring for Success: A Systematic Approach to Building Your Team
From Mundane to Meaningful: A Blueprint for Productive Staff Meetings
Get More Patient Referrals from Local Physicians
Stop Talking So Much! Listening is the Key to Better Outcomes
Creating Motivational Systems in Your Practice
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Transforming Patient Care to Overcome Burnout
Specialty Care: Solving the Marketing Problem
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Unforgettable Patient Care: Influence Outcomes by Making a Lasting Impression
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Negotiating a Lease or Purchase? Here’s What You Need to Know
Increasing Revenue by Decreasing Payroll
A Patient-centric Approach to Boosting Daily Disposable Sales
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