Zachary Jedamzik is the Senior Change Manager at Stanley Black & Decker, Inc. Everyday he sees the need for change management and how important it is to a company. Zachary sits down with host Justin Lake to talk about the changes that frontline workers experience and how to better prepare them for all the changes.
Takeaways
Quote of the show
6:28 “As a frontline worker or as a maker, as a person just answering the phone, nobody's really taking our opinion on What we need to do our job, to help the customer. And at the end of the day, we're your first line of defense or first line of success with a customer. And we don't have the tools that we need because nobody really asked us. And I always found that really interesting.”
Links
Ways to Tune In:
Attracting And Retaining The Frontline - Episode #125 - Justin Eubanks
Choosing The Right Device To Train Your Frontline - Episode #124 - Jerry Ryan
Supporting Your Technology Ambassadors - Episode #123 - Don Jacobson
Co-Creating Change With The Frontline - Episode #122 - Julie Whitten
Articulating The Right Problem With Your Frontline - Episode #121 - Nea Christensen
Sustainable Change For The Frontline - Episode #120 - Bill Padula
Innovating Cybersecurity With The Frontline In Mind - Episode #119 - Ally Dykes
Sustainable Change for the Frontline - Episode #118 - Jennifer Martindale & Stacy Gibbons
Your Frontline Is The Most Important Asset Part 2 - Episode #116 - Gary Brown
Your Frontline Is The Most Important Asset Part 1 - Episode #115 - Gary Brown
Finding A Work/Life Balance For The Deskless Worker - Episode #114 - Sean McCarthy
Using A Human Perspective To Ensure Tech Adoption - Episode #113 - Kayla Thorpe
Consistency With The Frontline - Episode #112 - Dave Rozelle
Supporting The Frontline Generationally - Episode #111 - Gail Norris
The Impact of Shortages In The Workforce - Episode #110 - Steve Mason
Frontline Communication Is Not One Size Fits All - Episode #109 - Cori Chang
The Intersection of Tech & Constraining Workforces - Episode #108 - Gyner Ozgul
In Their Shoes - Episode #107 - Carl Hefele
Understanding The Kinesthetic Learner - Episode #106 - Marie Elliston
Keeping Frontline Technology Grounded - Episode #105 - Andrew Lorraine
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