After 30 years behind the microphone in the Phoenix Regional Dispatch Center, Alarm Room Supervisor, Jim Frazier has a little something to say about public safety and how this job impacts us. Born into a public safety family, both Jim and his twin brother Joe followed suit and landed careers in the fire service. In episode 77 Frazier explains how challenging it can be to assist callers just using your words. How learning to listen carefully is the quintessential skill set, when the difference between what is said and what is not, may separate life from death. The role of a public safety dispatcher is far more nuanced than one might expect, and Frazier’s experience reflects this complexity.
Personally, my appreciation for the work that our dispatchers perform has grown exponentially over the years. And today, more than ever, they receive my highest regard for the difficult and demanding work they perform behind the mic. Enjoy todays episode!
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If you would like to contact today’s guest...
FB: PHXfrazier
Your host can be reached at:
IG: @firegroundfitness
FB: @fireground fitness
Twitter: @firegroundfit
Email: raynegray@firegroundfitness.com
E99 The Hero's Journey with Heather Marques
Ep98 I don't have all the answers with Tammy Cifra
Ep97 Flame and Fortune with Rick Bucher
EP96 Oscar Mike with Mike O’Neill
Ep95 Facing off with Chief Chuck Ryan
Ep 94 Buzz in the Vortex
Ep. 93 Firstgevity w/ Paige Arnone
Ep. 92 Slow and Low with Greg Morales
Ep. 91 Dr./Chief Kane Nixon
Ep.90 Broken Crayons w/ Carlos Aviles
Ep. 89 RLTW w/ Matt Shields
Ep.88 Luck is Not a Strategy with Frank Leeb
Ep87, Set the Brake with Josh Stefancic
Episode 86, Natervision
Episode 85, Outlaw Strength with Eric McCormack
Episode 84 Fire Athlete
Episode 83 What’s my Calling with Aaron Culwell
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Strategic Decision Making Part 3 of 4 - Risk Management and strategy
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