There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
Why HR Should Consider the CEBS Employee Benefits Certification
Unleashing the Power of Good Managers: Insights from CHRO Cheryl Gochis
Learning in the Age of AI with JD Dillon
Benefits Broker Turned HR Leader: How to Take Control of Employee Benefits
Can You Really Prove the Value of Learning and Training Activities?
A Case Study in Hiring with Intentionality, Not by Accident
Building a Career in HRIS and HRIT - Insights from the Trenches
The #1 Pay Transparency Priority for Employers
Turning Labor Market Insights into Talent Intelligence with Brian Jackson of Southwest Airlines
Skills, Potential, and Work Insights from Heidi Perloff of The Estée Lauder Companies
How to Skip 1,500 Interviews and Increase Quality of Hire
Can HR Really Work Remotely? How Eco’s Head of People Does It
3 People Leaders Share Frontline Employee Engagement Secrets
Listening to the Needs of 1700 People at Once at Getty Images
Case Study: How to Automate Hundreds of Hours of Onboarding Tasks
Talent Intelligence is the Future of Hiring
Recruitment Process Outsourcing Research: Value and Impact
From Talent Transformation to L&D Fundamentals with Mike Trusty of Fannie Mae
How Coca Cola Europacific Exposes External Candidates to Internal Culture Champions
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