Where There’s a Will There’s a Way
Business
I started iTelecom on the principal that our most important job is to provide best-in-class support. After more than 20 years of business development, account management, and operations optimization experience in the telecommunications sector, I knew that there was a better way to service customers.
Professional focal points include budgeting, sales, customer service, carrier management, contract negotiation, quality assurance, inventory control, team building, training, and performance management. Delivering superior administration on the latter areas of expertise requires exceptional utilization of effective communication and organization skills.
From negotiating contracts for high-quality products and services to providing superior support, I am committed to driving business success both iTelecom and for our agents and customers. This involves sourcing carriers, building talented teams, facilitating training, coordinating promotions, and managing the pre and post-sales processes.
Colleagues describe me as a progressive, driven, down-to-earth, analytical, and managerial expert who can be relied on to deliver customer satisfaction.
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