We have a first on the podcast, I interview both Mike Penny, Service Delivery Director and Russell Howarth, Cyber Security Consultant from Zenzero.
We discuss how the IT industry can benefit from focusing on the communication and human aspect of customer service as well as the technical skills that are required.
Their nominated charity is Safeline https://www.safeline.org.uk
To find out more about Zenzero, please go to https://www.zenzero.co.uk
To find out more about First Impressions, here is our website http://www.firstimpressions.uk.com
To connect with me (Lyn) https://www.linkedin.com/in/lynbromley/
Please do rate and review the podcast on Apple iTunes or Podbean to help other to find the podcast.
If you would like to find out more about the service excellence awards for 2020, please head over to the website http://serviceexcellenceawards.co.uk
Series 1 Episode 17 with Sophie Howe Director of Comtec Translations
Series 1 Episode 16 with Elinor Perry-Hall, MD of Pentlands Accountants and Advisors
Series 1 Episode 15 with Patricia White, CEO of Suited for Success
Series 1 Episode 14 with Gosia Walendzik, founder of Accelerate Change
Series 1 Episode 13 with Chris Golby, Director and Co-Founder of Lumien
Series 1 Episode 12 with Assim Ishaque, Founder of The Entrepreneurs Trust
Series 1 Episode 11 with Pam Sheemar, NatWest Entrepreneur Development Manager
Series 1 Episode 10 with Maxine Laceby, CEO and Founder of Absolute Collagen
Series 1 Episode 9 with Henrik Court
Series 1Episode 8 with Martin Gibbs, Managing Partner at Dafferns
Series 1 Episode 6 with me, Lyn Bromley speaking about Mindset
Series 1 Episode 5 with Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa
Series Episode 4 with Helen Routledge, CEO of Totem Learning
Series 1 Episode 3 with James Hodgson, Relationship Director at Barclays Corporate
Series 1 Episode 2 with Debbie Moss, Service Team Leader at Gallagher Insurance
Series 1 Episode 1 with Tracey Hudson, Managing Director of outsourced HR company - The HR Dept
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