John Ross is the Strategic Change Administrator at Sunflower Electric Power Corporation. He knows that it’s important to make sure that frontline employees are respected and love what they do, as that makes work better for them. He joins host Justin Lake to discuss some of the other issues that frontline workers are facing.
Takeaways
Quote of the show
2:27 “One of the things that we see as essential to the company and its growth is building the confidence to have crucial conversations and to say to the manager or a project lead, I have some reservations about this, or I think that I have a better idea on how to do this. Those are the difficult things for us to do. We really want employees to speak up.”
Links
Ways to Tune In:
Attracting And Retaining The Frontline - Episode #125 - Justin Eubanks
Choosing The Right Device To Train Your Frontline - Episode #124 - Jerry Ryan
Supporting Your Technology Ambassadors - Episode #123 - Don Jacobson
Co-Creating Change With The Frontline - Episode #122 - Julie Whitten
Articulating The Right Problem With Your Frontline - Episode #121 - Nea Christensen
Sustainable Change For The Frontline - Episode #120 - Bill Padula
Innovating Cybersecurity With The Frontline In Mind - Episode #119 - Ally Dykes
Sustainable Change for the Frontline - Episode #118 - Jennifer Martindale & Stacy Gibbons
Your Frontline Is The Most Important Asset Part 2 - Episode #116 - Gary Brown
Your Frontline Is The Most Important Asset Part 1 - Episode #115 - Gary Brown
Finding A Work/Life Balance For The Deskless Worker - Episode #114 - Sean McCarthy
Using A Human Perspective To Ensure Tech Adoption - Episode #113 - Kayla Thorpe
Consistency With The Frontline - Episode #112 - Dave Rozelle
Supporting The Frontline Generationally - Episode #111 - Gail Norris
The Impact of Shortages In The Workforce - Episode #110 - Steve Mason
Frontline Communication Is Not One Size Fits All - Episode #109 - Cori Chang
The Intersection of Tech & Constraining Workforces - Episode #108 - Gyner Ozgul
In Their Shoes - Episode #107 - Carl Hefele
Understanding The Kinesthetic Learner - Episode #106 - Marie Elliston
Keeping Frontline Technology Grounded - Episode #105 - Andrew Lorraine
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