Technology and integration are redefining the postal market. In quest of ways to diversify their services and remain competitive, posts, big and small, are forging new partnerships and adopting unconventional, high-tech solutions which help them generate new revenue streams and improve customer experience.
In October 2023, the UPU brought together seasoned postal experts and senior executives within a new format of its World Leaders Forum to get a first-hand account of this new postal reality, the solutions that work and the challenges that remain. On the sidelines of the Forum, UPU Voice Mail host, Ian Kerr, spoke to postal CEOs and UPU Consultative Committee members about the future of logistics and how public-private collaboration can make it brighter for everyone.
On this special podcast edition, Tawnee Steinke, Head of Global Strategic Partnerships at Zonos, identifies three main trends that are going to change cross-border logistics; Charles Brewer, CEO of Pos Malaysia, shares his experience of pioneering green technologies in the country and driving change in the broader market; and Mariella Buisson, CEO of Seychelles Postal Services, explains how small postal operators can use technology to become a one-stop shop for citizens.
Ep 27: Gender equality, a right and smart thing to do
Ep 26: The forerunner of connectivity – UPU 150th anniversary special edition
Ep 24: Pioneering philately – Bringing to life the world’s first crypto stamp
Ep 23: Saudi Post – Customers’ touchpoint with the future
Ep 22: Shifting paradigms – Posts-Customs cooperation in the era of e-commerce
Ep 21: Connectivity that transforms lives - ITU SG
Ep 20: Gender equality in the post
Ep 19: Alliance to combat illicit trade
Ep 18: Taking action on road safety - UNRSF
Ep 17: Building climate resilience in Africa
Ep 16: Opening the UPU Consultative Committee
Ep 15: Technology in the postal world with UKi CEO Tony Robinson
Ep 14: Logistics, technology, and the post, with UNCTAD’s Dr Shamika Sirimanne
Ep 13: Global remittances with IFAD’s Pedro de Vasconcelos
Ep 12: Rodney Taylor, Secretary General of Caribbean Telecommunications Union
Ep 11: Anja Klug from UNHCR on refugees and the post
Ep 10: Tipti CEO Pierangela Sierra
Ep 9: Dr Amani Abou-Zeid, African Union Commissioner for Infrastructure and Energy
Ep 8: Humanitarian logistics and supply chain, featuring ICRC
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