In our 60th PGA of Canada podcast, PGA Head Professional Kate Weir is joined by Ted Talk speaker and CEO/Founder of Experience Investigators™ by 360Connext, Jeannie Walters. Kate and Jeannie expand on Jeannie's keynote presentation at the 2021 Tee Talks Live Digital Series and will uncover topics like how you can resolve your club or facilities micro moments, taking a proactive approach to build trust with your customers, supporting your seasonal employees at golf courses to live your customer promise, how to handle reviews on your club or facility, and so much more.
As part of this podcast, sign up for free downloadable tools to help create a CX Mission and more at YearOfCX.com by visiting www.experienceinvestigators.com.
Leading with Purpose: A Conversation on Values-Based Leadership with Dr. Kathy Bishop
Swinging Success: The Fun Factor in Golf Clubs with Allison George, the Wizard of Fun
Fairways to Leadership: A Coach's Journey with Salimah Mussani
How to Be a Powered On Pro
The Details Behind a Decision on the Course and in the Boardroom
The ’Crazy’ Ones
Breaking Glass Ceilings with Suzy Whaley
Pressure was a Privilege - Lessons from a Championship Run with World Junior Hockey Champion Dennis Williams
Uncovering the Potential Future for Golf
Why You Need to Become a Serial Dissenter
“You Da Man/Woman!”
What Just Happened & How Do We Maintain The Momentum? with Steve Graves
Clear and Concise -The Success Factors Behind Marketing Campaigns with Stefan Cox
Creating Marketing Excellence to Junior Golf Programming
Taking Your Teaching to the Next (Business) Level
Building Your Revenue Opportunities in the Teaching Business
‘Making A Difference’ Leadership
'We Welcome Everybody' Mindset Proves to Grow the Game
Part 8 - Your Value - Your Personal Brand
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