John Cutler is a product evangelist for Amplitude, and a leading voice in the product management community. As a systems overthinker and "on second thoughts" leader, he's an anomaly in this world of quick-fire bubblegum takes. John's hypothesis is simple - product management is messy and he loves nothing more than thinking about it and drawing lots of complicated diagrams to explain it.
Here are some of John's weighty thoughts:
There's a lot of variety in product content out there and that's goodJohn can get pretty in-depth, but there's plenty of room for targeted, optimised, "just do this" takes out there. As long as they're reducing the gatekeeping around product management not increasing it.
Working in the "ideal" product way isn't the be-all and end-allThere are lots of great teams out there not working as per the books. There are also great Big Tech-style practitioners who can only thrive in certain environments and would flounder anywhere else.
We should all be thinking in systemsSystems thinking is important for product managers trying to make sense of their product or organisation. Nothing is linear, everything is composed of self-reinforcing loops. Think you're a change agent? You're part of the system too!
Product people need to be able to translate their thinkingSystems thinking or otherwise, product people can have complicated messages that could sound esoteric or theoretical to non-product folks. It's important to find a way to land your message with your target audience.
He coined the term "Feature Factory" as a joke and his thinking has evolvedSometimes you're going to have to build a feature & it might even be the best move! Work with your CEO, not against them, when they ask for a feature & make sure you know what game you're playing.
Surviving a feature factory is possible with this 5-step planJohn has an actionable 5-step plan (containing 6 steps) which enables you to work out what you want, what your colleagues want, demonstrate the value of product practices and, if all else fails, when to leave.
Contact JohnYou can hit John up on Twitter, or sign up to his mailing list The Beautiful Mess.
Debbie Levitt's Hot Take - Democratising our Work means AI is Going to Steal all our Jobs Sooner (with Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")
Build Better Products at Scale with Product Operations (with Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations")
Knowing your Customers, Seeking Evidence and Sticking up for Continuous Discovery (with Hope Gurion, Product Leader and Team Coach @ Fearless Product)
Transforming your Organisation to the Product Operating Model (with Marty Cagan, Author "Inspired", "Empowered" and "Transformed")
Applying Product Management Principles to Life (with Miloš Belčević, Author "Build Your Way")
Standing up for User Research... and User Researchers (with Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")
Building Great Companies through Community-Led Growth (with Lloyed Lobo, Author "From Grassroots to Greatness")
Harnessing Generative AI to Reimagine the Future of Product Management (with Shyvee Shi, Product Lead @ LinkedIn & Author "Reimagined: Building Products with Generative AI")
Enabling Strategic Product Decisions through Product Operations and Portfolio Management (with Becky Flint, CEO of Dragonboat)
Nailing your Brand Marketing by Embracing your Zone of Genius (with Orly Zeewy, Brand Strategy Consultant & Author ”Ready, Launch, Brand”)
Making Sure You Make an Impact through User Research (with Steve Portigal, User Research Consultant & Author ”Interviewing Users”)
Helping Superhero Startup Founders Stay Away from their Kryptonite (with Richard Blundell, Founder @ Vencha & Co-author ”The Go To Market Handbook for B2B SaaS Leaders”)
Making our Product Teams Stronger through Building Communities of Practice (with Petra Wille, Author ”Strong Product People” and ”Strong Product Communities”)
Going Beyond the Dreaded Product Demo and Creating the Perfect Sales Pitch (with April Dunford, Author ”Obviously Awesome” and ”Sales Pitch”)
Nailing your Product/Market Fit Strategy by Focusing on the Mission Critical (with Maja Voje, Growth Strategy Expert & Author ”Go-To-Market Strategist”)
Fearlessly Defeating the Four Horsemen of a Product-Friendly Culture (with Eisha Armstrong, Co-founder @ Vecteris & Author ”Productize” & ”Fearless”)
How to Build Products when the Founder IS the Product (with Saagar Bains, Fractional Product Leader & Former Head of Product @ The Body Coach)
Supporting the Next Generation of Female Product Managers with Women in Product UK (with Namrata Sarmah, Founder @ Women in Product UK & CPO @ INTO)
Paying Off Your Organisation’s Human Debt Through Agility & Psychological Safety (with Duena Blomstrom, Founder & CEO @ People Not Tech)
Moving Beyond Founder-Led Product Development & Setting PMs up for Success (with Jennifer Yang-Wong, VP of Product @ Contrary)
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