The Government Huddle with Brian Chidester
Government
Megan Gallagher, Head of State and Local Government at WalkMe joins the show to discuss how the emphasis on CX at the Federal level has influenced State and Local governments to become more intentional about experience. We also talk about the importance of change management during the implementation process to support adoption, why data must be a tool that is used in that process, and why governments should be focusing internally on their employees to create better CX for their constituents.
The One with the UKG Public Sector Senior Fellow
The One with the Estonia Chief Data Officer
The One with the GSA TTS Data & Analytics Chief
The One with the Appian Global Public Sector VP
The One with the Former U.S. Veterans Affairs CTO
The One with the Former Secret Service Fraud Expert
The One with the Former Michigan Chief Mobility Officer
The One with the Potential AI CEO
The One with the UnSEALed Author
The One with the Accenture Federal Healthcare Leader
The One with the Former Commonwealth of Kentucky CIO
The One with the Aquia Co-Founder & President
The One with the RegScale CEO
The One with the Former US Most Wanted Cybercriminal
The One with the Department of Justice CIO
The One with the CX Innovation Strategist
The One with the Former US Navy Rear Admiral
The One with the ”Bridgebuilders” Co-Authors
The One with the Former State of Florida CIO
The One with the Digital Identity Experts
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